{"id":1364,"date":"2021-03-23T20:41:38","date_gmt":"2021-03-24T00:41:38","guid":{"rendered":"https:\/\/cacpro.com\/making-the-most-of-social-media-in-a-post-pandemic-world\/"},"modified":"2025-04-10T15:57:06","modified_gmt":"2025-04-10T19:57:06","slug":"making-the-most-of-social-media-in-a-post-pandemic-world","status":"publish","type":"post","link":"https:\/\/cacpro.com\/insights\/making-the-most-of-social-media-in-a-post-pandemic-world\/","title":{"rendered":"Making the Most of Social Media in a Post-Pandemic World"},"content":{"rendered":"<h3><span style=\"font-weight: 400;\">You\u2019ve probably noticed that the social media landscape has changed significantly over the last year. If you\u2019re responsible for marketing a business or nonprofit organization in 2021, you may be wondering how social media best fits into your strategy. Since<\/span><a href=\"https:\/\/www.vox.com\/recode\/22295131\/social-media-use-pandemic-covid-19-instagram-tiktok\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> people are changing how they use social platforms<\/span><\/a><span style=\"font-weight: 400;\">, it\u2019s important to understand the many layers and considerations that factor into <\/span><a href=\"https:\/\/cacpro.com\/thinking\/how-to-use-social-media-to-get-more-leads-for-your-business\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">making social media profitable for your business<\/span><\/a><span style=\"font-weight: 400;\">. Simply \u201chaving a social media presence\u201d isn\u2019t enough to see meaningful results.\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As <\/span><a href=\"https:\/\/www.broadbandsearch.net\/blog\/average-daily-time-on-social-media\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">people spend more time on social media<\/span><\/a><span style=\"font-weight: 400;\">, it\u2019s crucial to ensure that your brand\u2019s engagement on social channels is making the right kind of connection with your audience. Social media can be an excellent way to generate interest in your products or services and drive more leads into your sales funnel. But not every platform makes sense for every business or organization and the content you share should be curated carefully and strategically to avoid sending the wrong message.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we unpack the ways social media has changed and practical ways to put an end to haphazard social media engagement to get a bigger return on your investment. Every post you schedule or photo you share should be done with purpose and intent. A <\/span><a href=\"https:\/\/cacpro.com\/thinking\/how-social-media-made-a-big-difference-for-this-small-business\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">small business social media strategy<\/span><\/a><span style=\"font-weight: 400;\"> will give your social media content direction and help you feel confident that your investment of time and money will make a measurable impact on your bottom line.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">What\u2019s Changing With Social Media?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">The social aspect of these platforms has never been more relevant or important. The primary reason people stayed on platforms like <\/span><a href=\"https:\/\/cacpro.com\/thinking\/five-ways-to-make-facebook-worth-the-effort\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Facebook<\/span><\/a><span style=\"font-weight: 400;\"> (despite the toxicity and misinformation) is that it was a way to stay connected in a time of unprecedented isolation. Beyond interpersonal connections, people are flocking to social media for entertainment, to learn something new, or to research a product or service before buying.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks to over a year\u2019s worth of quarantine and shut-down orders, more people are spending more time on social media than ever before and big brands have already adapted to rise to the occasion. <\/span><a href=\"https:\/\/retailtouchpoints.com\/topics\/digital-commerce\/social-commerce\/what-social-shopping-looks-like-across-5-popular-platforms\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Social shopping<\/span><\/a><span style=\"font-weight: 400;\"> is now a thing, and people are able to shop directly from a photo they see online or in a social media app. As trends like these continue to emerge and gain traction, online retailers need to be ready to meet consumer demand for easy purchasing opportunities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, the rise of social justice movements across all platforms has impacted what consumers expect from brands they support. Having the best product or service may no longer be enough to gain traction in a crowded online marketplace. <\/span><a href=\"https:\/\/sproutsocial.com\/insights\/data\/brands-creating-change\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Conscious consumers<\/span><\/a><span style=\"font-weight: 400;\"> are looking to support brands that take a stand and share their values and beliefs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So what do these social media changes mean for your small business marketing strategy? A lot, actually. Here are some things to think about as you adjust to these changes.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">New Social Media Opportunities in 2021\u00a0<\/span><\/h4>\n<ul>\n<li><strong>Get Personal<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There\u2019s never been a better time to show the softer side of your brand. Let people see behind the scenes and understand what all goes into making your products and services so great. Today\u2019s consumers place a premium on authenticity and will feel more loyalty towards brands that share content that\u2019s more personal in nature.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A great example of this is how our client, Roland Builder, <\/span><a href=\"https:\/\/cacpro.com\/thinking\/how-to-keep-communicating-when-everything-is-changing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">doubled-down on social media engagement<\/span><\/a><span style=\"font-weight: 400;\"> just as construction screeched to a grinding halt. The biggest source of social media content for this custom home builder was photos and videos of their work. When COVID-19 shut down their production, Roland Builder kept creating and sharing great content.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They took advantage of the extra time to record brand videos and personal messages that continued building the brand. These videos weren\u2019t perfectly polished but the simple production quality didn\u2019t hamper the heart behind the messages. Roland Builder maintained positive connections with their client-base and gained new followers in the process.\u00a0<\/span><\/p>\n<ul>\n<li><strong>Get Creative<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">E-commerce is evolving and in-demand. Businesses that sell products or services online have a great opportunity right now to simplify and streamline the online buying process. Look for ways to make it easier for customers to shop with you online. Make sure that your social media pages are optimized for search and have clear CTAs to move your visitors further along in the buying process.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you sell a service online, you may consider creating online courses and private Facebook groups for subscribers to your e-learning platform. We\u2019ve created <\/span><a href=\"https:\/\/cacpro.com\/thinking\/case-study-part-ii-online-learning-keeps-business-moving-forward\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">e-learning platforms<\/span><\/a><span style=\"font-weight: 400;\"> for several of <\/span><a href=\"https:\/\/cacpro.com\/thinking\/heres-how-we-helped-one-nonprofit-create-virtual-learning-opportunities\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">our clients<\/span><\/a><span style=\"font-weight: 400;\"> with great success. Leveraging social media to promote and build community within the online learning structure builds momentum between your business and your customers and makes it easier for them to share about the great experiences they\u2019re having with your service.\u00a0<\/span><\/p>\n<ul>\n<li><strong>Get More Video Content<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Video is the most preferred and <\/span><a href=\"https:\/\/cacpro.com\/thinking\/five-marketing-videos-that-can-make-you-more-money\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">profitable<\/span><\/a><span style=\"font-weight: 400;\"> content on social media. TikTok has <\/span><a href=\"https:\/\/www.oberlo.com\/blog\/tiktok-statistics\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">proven that point<\/span><\/a><span style=\"font-weight: 400;\"> with an overwhelming rise in accounts in the last 12 months alone. But TikTok isn\u2019t the only social platform making strides in social media videos. Facebook, Instagram, and even Pinterest have made it easier for users to create and share video content on their platforms. Is your company taking advantage of these opportunities?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And while YouTube may not be the first platform you think of when it comes to social media, it\u2019s the <\/span><a href=\"https:\/\/blog.hootsuite.com\/youtube-stats-marketers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">second most used social media platform in the world<\/span><\/a><span style=\"font-weight: 400;\">. Make no mistake, <\/span><a href=\"https:\/\/blog.hubspot.com\/marketing\/youtube-stats\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">YouTube\u2019s impact<\/span><\/a><span style=\"font-weight: 400;\"> on the social media landscape has a lot to do with why these other platforms are making it easier for users to create and share video content.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Video content is the best way to <\/span><a href=\"https:\/\/cacpro.com\/thinking\/video-marketing-how-to-stop-the-scroll-and-get-your-customers-attention\/\"><span style=\"font-weight: 400;\">stop the scroll<\/span><\/a><span style=\"font-weight: 400;\"> and get people to pay attention to your social media account. <\/span><a href=\"https:\/\/cacpro.com\/thinking\/why-video-matters-now-more-than-ever\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Going live on social media<\/span><\/a><span style=\"font-weight: 400;\"> gives you an opportunity to make an immediate connection with your audience, demonstrate how your products work, and offer insight into how your services solve problems and make people\u2019s lives better.\u00a0<\/span><\/p>\n<ul>\n<li><strong>Get Help if You Need It<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Social media is complicated. Depending on the size and scope of your business, you may need a team to help you understand the landscape and create content that makes the right kind of connection with your audience. Or you may need help understanding how to leverage social media to promote your e-commerce business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No matter what questions you have about social media changes in 2021, we would love to help you evaluate your current social media engagement and recommend ways to engage with new opportunities and reach new audiences. <\/span><a href=\"https:\/\/cacpro.com\/lets-talk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Schedule a meeting with us today<\/span><\/a><span style=\"font-weight: 400;\"> and let\u2019s discover new ways to use social media to grow your business.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You\u2019ve probably noticed that the social media landscape has changed significantly over the last year. If you\u2019re responsible for marketing a business or nonprofit organization in 2021, you may be wondering how social media best fits into your strategy. Since people are changing how they use social platforms, it\u2019s important to understand the many layers [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1365,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48],"tags":[],"class_list":["post-1364","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/posts\/1364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/comments?post=1364"}],"version-history":[{"count":0,"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/posts\/1364\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/media\/1365"}],"wp:attachment":[{"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/media?parent=1364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/categories?post=1364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cacpro.com\/wp-json\/wp\/v2\/tags?post=1364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}